We help leaders and their teams Get Clear, Get Focused and Get Moving on their most important strategic and organizational challenges.

Strategy

We help our clients make their most important strategic decisions and then turn those decisions into action.

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As the saying goes: "If you don’t know where you’re going, any road will take you there."

When an organization is clear on its vision and tackles each day with a laser-like focus on its strategic goals, it is better able to sustain high performance. Regardless of the size and scope of the engagement, we work to make the strategy process interesting and engaging for all involved. Setting a clear strategic direction is an important leadership moment in any organization’s evolution. With this in mind, we make the process transparent and inclusive, finding the right ways to include the entire organization in the process so that when it’s time to roll the plan out, employees feel a sense of ownership and clear on the role they play in moving their organization forward.

Our Strategy Practice helps clients tackle the following important needs:

Strategic Planning
Growth Strategy
Business Unit Strategy
Market Research, Analysis & Insight
Competitor Analysis
Value Chain Analysis
Vision and Mission Setting & Refinement
Implementation Tools & Processes
Scenario Planning

Case Studies

Utah Office of Tourism

A New Strategic Plan Focused on Stewardship Pivots to Quality over Quantity

In 2019, the ninth year of record-setting visitation economy growth in Utah, visitors spent a record $10.6 billion in the… Read More

Arizona Office of Tourism

A Nimble Response to Covid-19 Sets the Stage for Recovery

In early 2020, the Arizona Office of Tourism (AOT) hired Coraggio Group to develop their next three-year strategic plan. Within… Read More

Oregon’s Workforce and Talent Development Board

The Oregon Workforce and Talent Development Board (WTDB) operated under a five-year strategic plan. Based on the increased rate… Read More

Santa Monica Travel & Tourism

How Destinations Are Redefining Themselves for the Decade Ahead

The tourism economy in the beachside city of Santa Monica, California has been increasingly strong year over year. In 2018,… Read More

adidas

The Mechanics of Innovation

What does “innovation” look like? The adidas Future team, which makes up the advanced research, design and development arm of… Read More

Albertina Kerr

Creating Momentum in Changing Times

For over 110 years, Albertina Kerr has provided life-changing social services to Oregon’s most vulnerable populations. As it navigates the… Read More

Beverly Hills Convention and Visitors Bureau

Ensuring Beverly Hills is as relevant 10, 15, even 20 years from now as it is today

Tourism is a vital part of the Beverly Hills economy and contributes significantly to the high quality of life residents… Read More

Travel Oregon

Unifying Stakeholders in Oregon’s Travel Industry

It’s different here in Oregon, and the world is noticing. As the region’s population has flourished, so has its tourism… Read More

Oregon Health Authority

A New Cure for Public Health Challenges

In today’s healthcare environment, disparities in chronic disease prevention and management are nearing crisis levels. One of Oregon Health Authority’s… Read More

Visit San Luis Obispo County

Planting the Seeds for a Strategic Growth Transformation

Visit SLO CAL inspires travel and fosters economic growth in San Luis Obispo County, a region known for its diverse… Read More

Change Management

We help leaders and their organizations break through the complexities of organizational change.

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Leaders often drive hard, then drive off.

Despite a leader’s best intentions, preparing for, managing and implementing change isn’t easy. Employees don’t just “get on board” with change, though it would be great if they did. Getting clear on the full implications of a chosen strategic direction is the first step in implementing change—but is often overlooked by enthusiastic leaders who are driven by results rather than the nuance of engaging the hearts and minds of their employees.

Our team of change specialists works with organizations of all sizes to bring structure and clarity to the people side of change. While we utilize a range of change management frameworks, our strength is in the way we customize our approach to support our clients’ strategic direction and overall business objectives.

Our Change Management practice helps clients address the following needs:

Change Management Strategy Design
Change Readiness Assessment
Change Leadership Development
Leadership Communication Strategy & Messaging
Transition Management & Implementation Planning

Case Studies

OHA Public Health Change Modernization Project

Oregon is on a journey to modernize public health. Over the past three years, Oregon Public Health Division (PHD) commenced… Read More

OHA Community Policy Change Leadership Institutes

In 2020, Oregon Health Authority Health Promotion and Chronic Disease Prevention (HPCDP) hired Coraggio Group to plan, convene, and facilitate… Read More

Oregon Health Authority

A New Cure for Public Health Challenges

In today’s healthcare environment, disparities in chronic disease prevention and management are nearing crisis levels. One of Oregon Health Authority’s… Read More

Washington State Department of Health

People-Focused Transition for a Department Integration

The Washington State Department of Health (DOH) has a hand in everything from disaster relief to healthcare licensing for the… Read More

Library in Clackamas County (LINCC)

Writing the Book on the Human Side of Change Management

Libraries in Clackamas County (LINCC) operates as a logistics and coordinating organization, enriching the community by sharing resources across 13 member… Read More

Washington State Office of Financial Management

Creating HR Change Management with Deep Roots and Wide Branches

After a series of departmental restructures and shakeups, the Governor of Washington went out on a limb and pursued an… Read More

Leadership & Culture

We help develop stronger leaders and healthier organizational cultures.

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Of all activities that take place in an organization, leadership is the single most important and by far the hardest.

We believe leadership is fundamental to the success of every organization. That’s why we make it a priority to integrate leadership development as part of every client engagement. The fact is, an organization cannot be consistently effective without strong leaders leading the way.

We work with leaders and leadership teams at all levels to help them further their individual and collective effectiveness as they work to improve the performance of their organizations and inspire every individual employee to do their best work every day.

Our Leadership and Organizational Effectiveness practice focuses on the following key areas:

Leadership Development
- Executive Coaching & Counsel
- Leadership Team Development
- Succession Planning
- Behavioral Assessments
- Learning & Development Experiences
- Leadership Assessments

Organizational Effectiveness
- Culture Assessments
- Team Dynamics
- Employee Engagement
- Organizational Structure
- Performance Management

Case Studies

adidas

The Mechanics of Innovation

What does “innovation” look like? The adidas Future team, which makes up the advanced research, design and development arm of… Read More

Grand Central Bakery

A Fully-Baked Plan for Growth at Grand Central Bakery

Grand Central Bakery has sold delicious loaves, sandwiches and pastries to hungry patrons for more than 25 years. With 10… Read More

Family-Owned Food Manufacturer

A Customized Strategy to Raise Leaders from Within

A family-owned food manufacturer with over $1 billion in revenue operates plants across the United States. Business was thriving, but… Read More

Washington State Department of Enterprise Services

A New Government Department Develops a Clear Sense of the Future

As part of a state-wide budget reform, Washington Legislature decided to reduce costs and streamline operations by merging five different… Read More

U.S. Travel Association

Driving an Industry Through Leadership Empowerment

The National Council of State Tourism Directors (NCSTD) provides leadership and a forum for information sharing and education on issues… Read More

San Francisco Travel

San Francisco Travel Leads the Way

Tourism is San Francisco’s largest industry, generating more than $8 billion in annual direct spending, which directly benefits San Francisco… Read More

NBBJ

Building an Integrated Marketing Strategy

This international architecture firm, based in Seattle, is known for planning and designing creative and sustainable spaces that foster innovation… Read More

Portland Energy Conservation, Inc. (PECI)

Creating the New Energy Economy

As a prominent player in the fast-emerging energy conservation industry, Portland Energy Conservation, Inc. (PECI) is a nonprofit corporation dedicated… Read More

Process Improvement

We help our clients improve the efficiency and effectiveness of their organizations.

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Developing a culture of Continuous Improvement is a leadership journey, first and foremost.

Maybe you know you could be delighting your customers in every interaction—not just some of them here and there. Perhaps you’re certain your key internal processes could be executing more efficiently—not just meeting a sub-optimal standard. And, despite your best intentions, the years go by with little to no change.

If this feels like a snapshot of your organization, you’re not alone.

Many organizations struggle to make the transition from the traditional management-directed, incremental improvement approach to a broader, “all staff as problem solvers” way of thinking. The good news is that this transition is possible. With a structured approach, implementation of new problem-solving methods, the right management tools and, most importantly, a relentless commitment from leadership, a continuous process improvement mindset can actually become hardwired into the DNA of an organization’s culture.

Our team of Continuous Improvement experts have decades of experience in various methodologies including Lean and Six Sigma. We partner with leaders and their organizations to help them prepare for, begin and stick with their Continuous Improvement journeys—and reap remarkable rewards along the way.

Our process improvement practice includes the following areas of focus:

Process Improvement Strategic Roadmap Development
Lean Leadership Development & Coaching
Process Improvement Design & Facilitation
Process Improvement Facilitator Development & Mentoring

We help leaders and their teams Get Clear, Get Focused and Get Moving on their most important strategic and organizational challenges.

Strategy

We help our clients make their most important strategic decisions and then turn those decisions into action.

​As the saying goes: "If you don’t know where you’re going, any road will take you there."

Case Studies

Change Management

​We help leaders and their organizations break through the complexities of organizational change.

​Leaders often drive hard, then drive off.​

Case Studies

Leadership & Culture

We help develop stronger leaders and healthier organizational cultures.

​Of all activities that take place in an organization, leadership is the single most important and by far the hardest.

Case Studies

Process Improvement

​We help our clients improve the efficiency and effectiveness of their organizations.

​Developing a culture of Continuous Improvement is a leadership journey, first and foremost.​

Case Studies

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As the saying goes: "If you don’t know where you’re going, any road will take you there."

We help leaders and their organizations break through the complexities of organizational change.

Leaders often drive hard, then drive off.

Of all activities that take place in an organization, leadership is the single most important and by far the hardest.

We help our clients improve the efficiency and effectiveness of their organizations.

Developing a culture of Continuous Improvement is a leadership journey, first and foremost.