Future of Work

The key trends shaping workforce strategies

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Access the Executive Summary below. 

This executive summary offers a forward-looking perspective on the evolving workforce landscape in Travel & Tourism. It highlights the key trends reshaping how organizations attract, develop, and retain talent in an increasingly dynamic environment. From addressing labour shortages to closing critical skills gaps, the report provides actionable insights and strategic guidance for employers navigating the future of work. As a proud partner in this initiative, we invite industry leaders to explore the opportunities and challenges ahead—and to rethink workforce strategies for long-term resilience and growth.

The Future of Work in Travel & Tourism: The key trends shaping workforce strategies

Access the Executive Summary

Complete this form to view or download the Executive Summary of "The Future of Work in Travel & Tourism: The key trends shaping workforce strategies." Conducted with the World Travel & Tourism Council (WTTC) in collaboration with the Ministry of Tourism of the Kingdom of Saudi Arabia, Coraggio Group, Miles Partnership, and Hong Kong Polytechnic University, this report explores the shifting dynamics of the sector’s workforce. Discover strategic recommendations to help tourism organizations adapt to evolving workforce trends, address talent challenges, and build a more resilient, sustainable future.

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