Our thinking,
out loud.
Notes from the work. Honest takes from the people doing it. Filter by who, what, or when — or just read along.
Top 5 Mistakes Organizations Make in Strategic Planning
Most strategic plans fail quietly, six months after launch. David Naczycz names the five mistakes we see most, and how to avoid them.
Affirming DMO Value Through Effective Constituent Engagement
Constituent engagement, when done consistently, inclusively, and with clear intent, can be a powerful mechanism for navigating these challenges, building trust, and co-creating thriving tourism futures.
The Business Case for Inclusivity in Tourism: Strategies for Success
In today’s tourism landscape, many organizations are reconsidering their approach to diversity, equity, and inclusion due to the politicization of these concepts. However, the business case for inclusivity remains strong, particularly in the tourism industry, where welcoming all travelers is essential.